This is the company’s official statement on the incident:

They still insist that there’s no connection between the breach and the victimization of their customers by hackers. The company is still insisting that they have found no evidence that the hackers stole sensitive user data, or any parts of the source code of their product that would enable them to infiltrate to private networks, etc. In a statement that they released back then, they accused users of “carelessness”, stating that they should have taken “a few easy steps” to prevent potential abuse.Īs the connection is being made today, and with the dates of the incidents being suspiciously close, many think that this denial was a probably a lie, and if TeamViewer didn’t do it on purpose, it is at least a case of irresponsible and inadequate investigation from their side. When this information surfaced, TeamViewer flatly denied that there was any breach or even a security hole in their system.

Back in 2016, users of TeamViewer complained about inexplicable takeovers that resulted in their bank accounts getting emptied, accusing the software of this. It is used by millions of individuals as well as companies around the globe, so a breach in its network means a lot for many. TeamViewer is one of the most popular remote administration, remote control, and desktop sharing software in the world. TeamViewer is now acknowledging the incident, but attribute their delay in informing the affected users to the time required to conduct a thorough and analytical investigation on the event. That doesn’t mean that they never realized their network was compromised, as the software developer allegedly discovered the cyber attack promptly and responded to it to prevent excessive damage. According to a revelation by Der Spiegel, TeamViewer fell victim of a Chinese hacking group back in 2016, but the German company decided not to disclose it.

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